Frequently Asked Questions

Our typical transactions take anywhere from 5-10 minutes. If you have a large collection, it can take much longer. Whatever you have, we have the time to evaluate it all, and will do everything in our power to get items back to you ASAP.

If you accept the offer presented by our qualified buyers, you will receive a check in-hand, before walking out the door, that can be cashed next door at our local banking institution.

If you are not happy with the payment amount offered by Ladd’s Gold Exchange, you may reject the offer and your items will be returned to you immediately. Just because we evaluate an item does not mean you are beholden to that offer. 

There are three things that make up the value of your items

  1. The daily price of gold or silver as determined by the London Fix Price.
  2.  If your item is gold, then our buyers take into account the total karat of your items. Karat is another word for purity the purity of the metal. For example, 10 karat is 41.7% while 24 karat is 99.99% pure.
  3.  The weight of your items.

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